Privacy.
SETSUOHANAKO respects the privacy of visitors to this website and of people who contact us through it.
Clear responsibility for personal information.
Data Controllers: SETSUO and HANAKO
Based in Japan, they jointly determine the purposes and means of processing personal information submitted through this website.
Contact: contact@setsuohanako.com
Only what is needed for the conversation.
When you use the contact form, we receive the information you choose to provide, including your name, company or house, email address, enquiry type, website or reference link, and message.
Technical information such as an IP address may also be processed automatically for website operation, security and spam prevention.
Name, email address, enquiry type and message are required in order to submit the form. Company or house and website or reference link are optional. If required information is not provided, we may not be able to review or respond to the enquiry.
We use information submitted through this website to review and respond to enquiries, maintain professional correspondence, protect the website from misuse, and meet applicable legal or administrative requirements.
Where the GDPR applies, processing may be based on our legitimate interests in responding to professional enquiries, maintaining relevant business correspondence and protecting the website and its communications. Where an enquiry concerns a possible collaboration, licence or other agreement, processing may also be necessary to take steps at your request before entering into a contract. Where required, information may also be processed to comply with a legal obligation.
We do not sell personal information.
Information may be processed by service providers involved in website hosting, email delivery and website security only where necessary to operate these services.
We do not disclose personal information to unrelated third parties for their own marketing purposes.
Protecting the contact form from automated abuse.
The contact form is protected by Cloudflare Turnstile, a website-security service provided by Cloudflare, Inc. Turnstile is used to distinguish human visitors from bots and to prevent malicious or automated submissions.
For this purpose, Cloudflare may process technical signals such as the visitor’s IP address, TLS fingerprint, user-agent header, the Turnstile site key and the associated website origin. Cloudflare processes these signals on our behalf to provide the service and may also process them as an independent controller to improve Turnstile’s bot-detection capabilities.
Cloudflare states that these signals are not collected to identify, profile or target individuals. Further information is available in Cloudflare’s Turnstile Privacy Addendum and Privacy Policy.
SETSUOHANAKO is based in Japan, and information submitted through this website may therefore be processed in Japan.
Where applicable data-protection law requires safeguards for an international transfer of personal data, we will use an appropriate legal mechanism for that transfer.
Correspondence is kept only for as long as reasonably necessary for the enquiry, an ongoing professional relationship, security, record-keeping or applicable legal requirements. When the information is no longer reasonably needed for those purposes, it may be deleted or anonymised.
Depending on the law that applies to you, you may have rights to request access to, correction of, deletion of, or restriction of the processing of your personal information, and in some circumstances to object to processing or request data portability.
Where processing is based on legitimate interests, you may have the right to object on grounds relating to your particular situation. Where the GDPR applies, you may also have the right to lodge a complaint with a competent supervisory authority.
To make a privacy request, contact contact@setsuohanako.com. We may need to verify your identity before acting on a request.
We do not use personal information submitted through this website for automated decision-making that produces legal or similarly significant effects, or for profiling. Turnstile automatically assesses technical signals solely for website security and spam prevention.
This website does not currently use advertising cookies or third-party analytics. Cloudflare Turnstile may use strictly necessary cookies or similar technologies for website security and bot detection. These are not used by SETSUOHANAKO for advertising or analytics.
The website may contain links to external websites, including HOTiTi. Their own privacy practices apply after you leave this website.
If you have a question about personal information submitted through this website, please contact SETSUOHANAKO through the Contact page or at contact@setsuohanako.com.
Last updated: 27 September 2026.